When you need IT support for your device but can’t make it into the store for diagnostic service, consider allowing us to help you through our remote services. At Ribbit Computers, we have the ability to troubleshoot a device over a secure network through a program called Splashtop.
Splashtop is a trusted, simple, and free download that connects your device directly to one of our machines. From there, we should be able to assist you in troubleshooting an error or issue all while remaining as noninvasive as possible.